Learn: How to improve the leadership and management capability of your business How to improve and sustain high levels of business performance Practical ideas and best practices in all areas of management (including Leadership, Strategic Planning, Customer & Market Focus, Performance Measurement, Human Resource Focus and Process Management). The congress is specifically aimed at helping organizations in “Driving Excellence> Innovation> Productivity> Export Growth” – with keynote presentations covering these areas. Presentations will be from business excellence award winners, leading businesses and senior managers and academics.